Privacy Policy

At Healthylifecarea (referred to as "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website (the "Site"), purchase our products (medical-grade health monitoring smart rings), or otherwise interact with us.

By using our Site and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information to provide, improve, and personalize your experience.

📌 Personal Information

Information you voluntarily provide when you:

• Create an account

• Place an order

• Contact customer service

• Subscribe to our newsletter

Examples: name, email address, phone number, shipping address, billing address, and order details.

📌 Technical and Usage Information

When you visit our Site, we may automatically collect information such as:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the Site

This helps us improve Site performance and usability.

2. How We Use Your Information

We may use your information for the following purposes:

• Process and fulfill orders (shipping, delivery, refunds)

• Communicate with you about orders and customer service matters

• Improve our products, services, and Site performance

• Send marketing emails (only if you opt in)

• Prevent fraud and protect the security of our services

• Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Remember your preferences

• Track browsing behavior for analytics

• Help display personalized content

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

4. Data Sharing and Disclosure

We may share your information with the following parties:

🔹 Service Providers

Third parties that assist with operations such as payment processing, shipping, email delivery, and analytics.

🔹 Legal and Security Reasons

If required by law or necessary to protect the rights, property, or safety of Healthylifecarea or others.

Unless required by law, we will not use your personal data for unrelated third-party marketing purposes.

5. Your Privacy Choices

You have rights regarding your personal information:

• Access or update your account information

• Opt out of marketing emails

• Delete your account or request deletion of your data (subject to legal data retention requirements)

To exercise your rights or unsubscribe, please contact us:

📧 service@healthylifecarea.com
📞 9682 2005

6. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us, and we will take steps to delete it.

7. Security Measures

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. International Users

If you access our Site from outside Hong Kong, your information may be transferred to different regions for storage or processing depending on our service providers. By using our Site, you consent to such transfers in accordance with applicable laws.

9. Changes to This Privacy Policy

As our Site and services evolve, we may update this policy. Changes will be reflected in an updated "Last Updated" date. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

📧 service@healthylifecarea.com
📞 9682 2005
📍 Shop 235-236, 2/F, Pioneer Centre, 750 Nathan Road, Prince Edward, Kowloon, Hong Kong